The company is located in Gemla, Kronoberg, Sweden.
Adamaswear AB Brändabacken 13 355 73 Gemla Org: 559452-9017
If you wish to contact us, send an email to kontakta@adamaswear.comwith your inquiry and your contact information, and we will get back to you shortly.
Order
Once you have completed your order, an order confirmation will be sent to your email address. The confirmation includes all the details about products, prices, billing and delivery addresses.
If there is an issue with the order confirmation, please contact us immediately via email at kontakta@adamaswear.com.
Delivery
Our normal delivery times are 1-3 days.
If there are any delays in delivery (without prior notice of a longer delivery time), please contact us at the email address:kontakta@adamaswear.com.
Deliverys can be delayed when there is is high order income such as Black Week, Christmas, different campains etc.
Prices
All prices in the store are listed in SEK and include 25% VAT.
We reserve the right to adjust prices due to supplier price changes, errors in the price list, and discrepancies in prices due to incorrect information.
Right of Withdrawal
When you make a purchase on the website, you, as a customer, have a statutory 14-day right of withdrawal, which starts from the date you receive an ordered item.
5.1When using your right of withdrawal:
You must notify us that you are withdrawing. The message should be sent to us at kontakta@adamaswear.com.In your message, include your name, address, email address, order number, and specify the items for the return. You will receive the return address in response to your contact.
You should return the products to us immediately and no later than 14 days after notifying us of your withdrawal.
You are responsible for the return shipping cost, which will be deducted from the refund, at an amount of €4.9. When returning the products, they should be well-packaged and in their original packaging.
We reserve the right to deduct an amount from the refund equal to the reduction in value compared to the original value of the item if it has been used or damaged.
5.2The right of withdrawal does not apply to:
Products that have been sealed for health or hygiene reasons and where the sealing has been broken by you.
Products with the character of sealed audio or video recordings where the sealing has been broken by you.
Custom-made products, tailored specifically to your requests and with a clear personal touch.
Services that have been fully performed and where you have expressly agreed to the service commencing without the right of withdrawal.
Items that may deteriorate quickly, such as food.
Single issues of newspapers or magazines.
For more information on the statutory right of withdrawal, seehere.
Complaints, Warranty, and Complaints
We inspect all products before they are shipped to you. If the product is still damaged or incorrectly shipped when it arrives, we undertake, in accordance with applicable consumer protection legislation, to rectify the defect at no cost.
You must always contact us for approval before returning a defective item.
The complaint should be submitted as soon as the defect is discovered.
6.1How to proceed with complaints and warranties:
Any defects and faults must always be reported to kontakta@adamaswear.com or submitted via our contact form. In the complaint, include your name, address, email address, order number, a picture of the product, and a description of the defect.
If we cannot rectify the defect or deliver a similar product, we will refund you for the defective product in accordance with applicable consumer protection legislation. We cover the return shipping cost for approved complaints.
We reserve the right to deny a complaint if it is found that the item is not faulty in accordance with applicable consumer protection legislation. In case of complaints, we follow the guidelines of the General Complaints Board (ARN), see arn.se.
Limitation of Liability
We do not accept responsibility for indirect damages that may arise as a result of the product.
We do not accept responsibility for delays/errors due to circumstances beyond the company's control (Force Majeure). These circumstances may include labor disputes, fires, wars, government decisions, reduced or non-delivery from suppliers, and other factors beyond our control.
Product Information
We reserve the right to correct any errors on this website and the sale of products. We do not guarantee that the images accurately represent the products' appearance, as there may be variations in color depending on the screen, photo quality, and resolution. We always strive to present the products as accurately as possible.
Information about Cookies
In accordance with the law on electronic information, visitors to a website must be informed that cookies are used for privacy purposes. The information in the cookie can be used to track a user's browsing. A cookie is a small text file that a website you visit requests to save on your computer to provide access to various features. You can configure your web browser to automatically reject cookies. More information can be found on the Post and Telecom Agency's website.
Personal Data
By shopping at Adamas, you accept our data protection policy and our processing of your personal data. We prioritize your personal privacy and do not collect more information than necessary to process your order. We never sell or disclose your information to third parties without a legal basis. Adamas is responsible for the processing of personal data that you provide to us as a customer. Your personal data is processed by us to handle your order and, in cases where you have requested newsletters or promotional offers, to customize marketing to your individual needs.
The information below is a summary of how we, in accordance with the General Data Protection Regulation (GDPR), store and process your data. 10.1What is personal data?
Personal data is any information that can be directly or indirectly related to a physical person.
10.2What data do we store?
To process your order and answer questions related to your order (customer service), we store your first name, last name, address, phone number, email address, IP address, and purchase history. Your data is stored as long as we have a legal basis to process your data, such as fulfilling the agreement between us or complying with a legal obligation under, for example, accounting legislation.
10.3Legal basis
In connection with a purchase, your personal data is processed to fulfill the agreement with you. Marketing, promotions, and similar communications are sent with your consent.
10.4Which data is shared and for what purpose? 10.4.1 Payment Provider
When making a purchase, information is shared with our payment provider. The information stored includes first name, last name, address, email address, and phone number. If you choose to pay by invoice, your personal identification number is also stored by the payment provider. The information is stored to facilitate the purchase and protect the parties against fraud. The payment providers we use are Klarna, PayPal, and Credit Card Payment.
10.4.2Shipping Company
To deliver your orders and fulfill our agreement, we must share specific information with the shipping company. The shared information includes first name, last name, and delivery address details. Email address and/or mobile number may also be shared with the shipping company for notification purposes. The shipping companies we work with are Postnord.
10.4.3Newsletter
If you have chosen to subscribe to our newsletter, your first name, last name, and email address are shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes. We use MailChimp for newsletter distribution.
10.5Right to Access
You have the right to receive an extract of all the information that we have about you. The extract is delivered electronically in a readable format.
10.6Right to Rectification
You have the right to ask us to update incorrect information or to complete information that is deficient.
10.7Right to be Forgotten
You can request at any time that data related to you be deleted. There are few exceptions to the right to deletion, such as if it needs to be kept to fulfill a legal obligation (for example, under the Accounting Act).
10.8Responsibility for Data Protection
Adamas is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.
10.9How We Protect Your Personal Data
We use industry standards like SSL/TLS and one-way hash algorithms to securely store, process, and communicate sensitive information, such as personal data and passwords.
Changes to the General Terms and Conditions
We reserve the right to make changes to the terms and conditions at any time. Changes to the terms and conditions will be published online on the website. The amended terms and conditions are considered accepted in connection with an order or a visit to the website.
Dispute and Choice of Law
In the event that a dispute cannot be resolved amicably with the company's customer service and the customer, you as a customer can turn to the General Complaints Board, see arn.se. For residents in an EU country other than Sweden, complaints can be submitted online through the EU Commission's platform for mediation in disputes, see http://ec.europa.eu/consumers/odr.
In case of a dispute, we follow decisions from ARN or a similar dispute resolution body.
Disputes regarding the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law.
A. Introduction
The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy explains what we do with your personal data.
By consenting to our use of cookies in accordance with the terms of this policy when you visit our website for the first time, you allow us to use cookies each time you visit our website.
B. Recognition
This document was created using a template from SEQ Legal (seqlegal.com)
and modified by Adamas (www.adamaswear.com)
C. Collection of Personal Information
The following types of personal information may be collected, stored and used:
information about your computer, including IP address, geographic location, browser type and version, and operating system;
information about your visits to and your use of this website, including the referral source, length of visit, page views and website navigation paths;
information you provide when you register on our website, such as your email address;
information you provide when you create a profile on our website, such as your name, gender, relationship status, birthday, profile pictures, interests, hobbies, and information about your education and employment;
information you provide to subscribe to our emails and/or newsletters, such as your name and email address;
information you provide when using our website's services;
information generated when you use our website, including when, how often and under what circumstances you use it;
information related to any purchases you make, services you use or transactions you make through our website, including your name, telephone number, address, email address and credit card details;
information that you post on our website with the intention of publishing it on the Internet, including your username, your profile pictures and the content of your posts;
information in any form of communication that you send to us via email or our website, including its content and metadata;
any other personal information that you send to us.
Before you disclose another person's personal information to us, you need that person's consent for the personal information to be both disclosed and processed in accordance with this policy
D. Use of Your Personal Information
Personal information sent to us via our website will be used for the purposes set out in this policy or on the relevant pages of the website. We may use your personal information for the following:
to administer our website and business;
to customize our website for you;
to enable you to use the services available on our website;
to send goods that you have purchased through our website to you;
to deliver services purchased through our website;
to send you bank statements, invoices and payment reminders and collect payments from you;
to send commercial communications that are not for marketing purposes;
to send emails that you have specifically requested;
to send you our newsletter by email if you have requested it (you can inform us at any time if you no longer need the newsletter);
to send you marketing communications relating to our business or the business of carefully selected third parties which we believe may be of interest to you by post or, where you have specifically consented to this, by email or similar technology (you may inform us when any time if you no longer need marketing communications);
to provide third parties with statistical information about our users (but these third parties will not be able to identify an individual user from the information);
to deal with inquiries and complaints from or about you regarding our website;
to keep our website secure and prevent fraud;
to confirm your acceptance of our website's terms of use (including monitoring of private messages sent via our website's private messaging service); and
other use.
If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the permission you give us.
Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using the website's privacy controls.
We will not disclose your personal information to third parties for their or any other third party's direct marketing without your express consent.
E. Disclosure of Personal Information
We may disclose your personal information to any of our employees, directors, insurance companies, professional advisers, agents, suppliers or subcontractors as is reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to all members in our corporate group (this means our subsidiaries, our holding company and all its subsidiaries) that is reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
to the extent we are required to do so by law;
in connection with ongoing or future court proceedings;
to establish, exercise or defend our legal rights (including disclosing information to others for the purposes of fraud prevention and credit risk mitigation);
to the buyer (or prospective buyer) of any business or asset that we are in the process of (or considering) selling; and
to any person whom we reasonably believe may be required by a court or other competent authority to disclose the personal information if, in our reasonable opinion, such court or authority could reasonably order us to disclose the personal information.
We will not disclose your personal information to third parties except in the cases specified in this policy.
F. International Data Transfer
Information that we collect may be stored, processed in and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.
Information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in the European Economic Area: United States, Russia, Japan, China and India.
Personal information that you publish on our website or submit for publication on our website may be available via the internet worldwide. We cannot prevent the information from being used or misused by others.
You expressly consent to the transfer of personal information described in this Section F.
G. Preservation of Personal Information
This Section G describes our data retention policies and procedures, which are designed to ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
Personal information that we process for any purpose or purposes will not be retained for longer than is necessary for that purpose or purposes.
Without prejudice to Article G-2, we will usually delete personal data that falls into the categories below at the date and time set out below:
personal data type will be deleted so Adamas reasonably no longer needs it.
Notwithstanding the other provisions of this Section G, we will retain documents (including electronic documents) that contain personal information:
to the extent we are required to do so by law;
if we believe the documents may be relevant to ongoing or future court proceedings; and
to establish, exercise or defend our legal rights (including disclosing information to others for the purposes of fraud prevention and credit risk mitigation).
H. Security of Your Personal Information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store any personal information you provide on our secure (password and firewall protected) servers.
All electronic financial transactions made through our website are protected by encryption technology.
You acknowledge that information transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.
You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when you log in to our website).
I. Changes
We may update this policy from time to time by posting a new version on our website. You should check this page from time to time to ensure that you understand any changes to this policy. We may notify you of changes to this policy by email or through our website's private messaging system.
J. Your Rights
You can ask us to provide you with any personal information we hold about you; provision of such information will be subject to the following:
Providing appropriate proof of your identity.
We may withhold the personal information you request as permitted by law.
You can at any time ask us not to process your personal information for marketing purposes.
In practice, you will usually either expressly consent to our use of your personal information for marketing purposes, or we will give you the opportunity to opt out of the use of your personal information for marketing purposes.
K. Third Party Websites
Our website contains hyperlinks to and details of third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
L. Update of information
Let us know if the personal information we hold about you needs to be corrected or updated.
M. Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either “persistent cookies” or “session cookies”: a persistent cookie is stored by a browser and remains valid until the specified expiration date, unless it is deleted by the user before the expiration date; a session cookie, on the other hand, will expire at the end of the user session, when the browser is closed. Cookies typically do not contain information that personally identifies a user, but personal information we store about you may be linked to the information stored in and obtained from cookies. {CHOOSE CORRECT WORDING We only use session cookies / only persistent cookies / both persistent and session cookies on our website.}
Below are the names of the cookies we use on our website and the purposes for which they are used:
we use Meta Pixel, Google Analytics and Adwords on our website to recognize a computer when a user visits the website / track users when they browse the website / enable the use of a shopping cart on the website / improve the usability of the website / analyze the use of the website / administer the website / prevents fraud and improves website security / customizes the website for each user / target ads that may be of particular interest to specific users / describe purpose(s)};
Most browsers allow you to refuse to accept cookies – for example:
in Internet Explorer (version 10), you can block cookies using the cookie override settings by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
in Firefox (version 24), you can block all cookies by clicking “Tools”, “Settings”, “Privacy & Security”, selecting “Custom Content Blocking” and clicking “All Cookies”; and
in Chrome (version 29), you can block all cookies by opening the “Settings” menu and clicking “Site settings” under “Privacy and security” and then unchecking “Allow websites to save and read cookie data”.
Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all functions on our website.
You can delete cookies that have already been stored on your computer – for example:
in Internet Explorer (version 10) you must manually remove cookies (you can find instructions to do so at Mircosoft);
in Firefox (version 24), you can delete cookies by clicking “Tools”, “Settings”, “Privacy & Security” and then selecting “Clear Data” under “Cookies and Website Data”; and
in Chrome (version 29), you can delete all cookies by opening the “Settings” menu and clicking “Clear web information” under “Privacy and security”.
Deleting cookies will have a negative impact on the usability of many websites.
